Your privacy
This privacy policy explains how iPhonefixed.co.uk ("we", "us" or "our") collects, uses and protects your personal information when you use our website, repair services, sales services or contact us.
This policy applies to information collected through our website, online booking forms, repair reservations, purchases, emails, phone calls and other communication with iPhonefixed.
What information do we collect about you?
We collect information when you:
- Book a repair appointment
- Submit a repair enquiry
- Purchase products or services
- Contact us by email, phone or online forms
- Provide feedback, reviews or participate in promotions
The information we collect may include:
- Your name
- Email address
- Telephone number
- Postal address
- Device information (such as device model, serial number or repair details)
- Company information if you use our business services
- IP address and website usage information collected through cookies
- Any other information you voluntarily provide to us
We only collect information that is necessary to provide our services, process your requests and improve your experience with iPhonefixed.
Why we need your data
We use your personal information to:
- Provide repair services and arrange appointments
- Contact you regarding your repair, enquiry or order
- Provide repair updates and service notifications
- Process payments and manage transactions
- Provide warranty and after-sales support
- Improve our website, services and customer experience
- Respond to feedback, reviews or customer enquiries
Where you have provided consent, we may also contact you with information about our own services, promotions and updates.
We do not sell your personal information.
We may share information with trusted service providers where necessary to provide our services, such as payment providers, delivery companies, IT service providers or where required by law.
How long will we store your data?
We only keep your personal information for as long as necessary to provide our services and meet our legal obligations.
Certain business records, including customer transaction information, may be stored for a minimum period required by UK tax and accounting regulations.
Information used for marketing purposes will be kept until you choose to unsubscribe or withdraw your consent.
Marketing
With your permission, we may send you updates about iPhonefixed services, promotions, special offers and important company news.
You can stop receiving marketing communications at any time by contacting us or using the unsubscribe option where available.
We may use advertising platforms such as Google, Facebook or Instagram to promote our services. These platforms may use cookies or similar technologies according to their own privacy policies.
Your data protection rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Object to or restrict certain types of processing
- Withdraw consent for marketing communications
If you would like to request access to your information or make any changes, please contact us.
Email:
iphonefixedindex@gmail.com
Address:
iPhonefixed
38 Crwys Road
Cardiff
CF24 4NN
If you are unhappy with how we handle your personal information, you have the right to contact the Information Commissioner's Office (ICO):
Cookies
Our website uses cookies to improve website functionality, analyse visitor behaviour and provide a better customer experience.
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our website and allow certain features to work correctly.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
Other websites
Our website may contain links to external websites.
This privacy policy only applies to iPhonefixed.co.uk. When you visit other websites, please check their own privacy policies and terms.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our services, legal requirements or website improvements.
Any updates will be published on this page with the latest revision date.
This privacy policy was last updated on September 2026.
How to contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Email:
iphonefixedindex@gmail.com
Address:
iPhonefixed
38 Crwys Road
Cardiff
CF24 4NN